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IT Outsourcing Research Library

Challenging the Notion that Outsourcing is Strategic
Technology Business Research, Inc
It’s all about people and culture, and outsourcing really isn’t that strategic. I’m hesitant to say that there’s nothing new under the sun, but it’s hard to ignore that adage when everyone from Home Depot, their provider TCS, and the entire panel of the main stage presentation called G6 (additional details below) are saying virtually the same thing. The difference is in the candor of the ...
Procurement Outsourcing, a Strategic Imperative:
Source One Management Services, LLC
Executive Summary Organizations seeking to improve corporate performance often look to Business Process Outsourcing (BPO) services to streamline business processes and improve operational performance. Procurement is not immune from this pressure and outsourcing is becoming more accepted as a viable strategy for procurement performance improvement. Facilitating this push to the tipping point is ...
The Impact of Technology on Cost in Business Process Outsourcing
5 Technology in Business Process Outsourcing 6 managing Costs Through Technology 7 Cost Control: shared responsibility of Bpo Customer and provider 8 BPO Cost Structure 8 The usual Costs – Costs normally Considered by Bpo Customers 8 Transition of people, processes, and iT systems 9 process operations 10 information Technology 11 outsourcing governance 11 The surprise Costs – less obvious, ...
Manufacturing: To Outsource or Not…
APQC's perspective on metric data from APQC's Open Standards Benchmarking related to manufacturing and the costs/benefits of outsourcing.
Logica is Driving Top-Line Revenue Growth Through Outsourcing
Technology Business Research, Inc
T EC H N O LO G Y B U S I N ES S R ES EAR C H , I N C . LOGICA IS DRIVING TOP-LINE REVENUE GROWTH THROUGH OUTSOURCING- LED SIGNINGS IN HIGH-GROWTH MARKETS AND THE STRONGEST EUROPEAN ECONOMIES Author: Bryan Belanger, Research Analyst Published: 08.05.11 Logica’s primary revenue growth engine in 2Q11 was the continued expansion of its outsourcing business in key verticals in Europe TBR ...

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